Return Policy

Return policy is applicable within 7 days from the day of delivery. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging without any seal tampering.

Several types of goods are exempt from being returned as below: –

  • Gift cards,
  • Downloadable software products,
  • Any type of cable and/or fiber related products,

To complete your return, we require a receipt or proof of purchase.

We generally do not accept returns in case of wrong selection made by customer or any item with obvious sign of use.

In case of wrong selection and return in original form following is applicable:-

  • Return Policy is applicable but with 5% restocking fees.
  • Customer has to bear the courier charges for return.
  • Before shipping you have to take confirmation for charges from our team then only ship the products.
  • Refund shall be processed within 7 days after we receive the goods physically.

To return your product, you should courier your product to: NETWORK ASSOCIATES – D58/12, A-4, Urvashi Complex, First Floor, Gandhinagar,  Sigra, Varanasi – 221010, Uttar Pradesh. Phone: 8601010088.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance.


There are certain situations where only partial refunds are granted:

  • Goods with obvious signs of use,
  • Anything that has been opened,
  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
  • Any item that is returned more than 15 days after shipment.


Since there are other admin charges involved at the time of purchase, we shall provide refunds as per our terms and conditions to:-

Bank Account Transfer via IMPS/RTGS/NEFT/UPI to the original buyer.

Please note a certain percentage of amount may be deducted from your original payment amount if applicable.


Need help?

Our shipping policy is very simplified. If you need any help please contact us: for questions related to refunds and returns.

We are also available via:
1. WhatsApp: +91 9307025124
2. Mobile Phone: +91 8601010088
3. Email: