SHIPPING FAQ

Our shipping policy is here.

“Order Cut-off time” is the time by which an order needs to be placed for it to begin processing and dispatch on the same day.

  1. AIR Express: Order Cut-off time is 4PM, COD orders 11AM,
  2. Surface Express: Order Cut-off time is 6PM, COD Orders 11AM,
  3. Heavy Express: Order Cut-off time is 3PM, COD order may not accepted.

If this time is exceeded, your order will be processed and shipped the next business day.

Above excludes Sundays or any public holidays.

Read more about our shipping policy here.

Yes, we will provide an easy link with tracking number over registered email address provided by you. Moreover, you may receive SMSes by the courier company to your registered mobile number with status updates.

Alternatively, you can visit My Account -> Order -> Track

We are available via:
1. WhatsApp: +91 9307025124
2. Mobile Phone: +91 8601010088
3. Email: contact@networkitstore.in

Queries: 8 AM – 11 PM
Dispatch: 12 PM – 8 PM
Days: Monday to Saturday

More about us here.

We are available via:
1. WhatsApp: +91 9519304211
2. Mobile Phone: +91 8601010088
3. Email: contact@networkitstore.in

Queries: 8 AM – 11 PM
Dispatch: 1 PM – 8:30 PM
Days: Monday to Saturday

If the order is not shipped, it can be cancelled or modified.

If you wish to cancel, your payment will be refunded into your original mode of payment within 5-6 days post 2% deduction of the payment gateway charges. If you made payment via Direct Bank Transfer, we can refund it within 2-3 working days without any deduction.

For that, you can go to My Orders section and place a cancel order request.

Modification is possible if you want to add more items or a replace a lower value item with a higher value item in your order. We can only modify your order with upgraded cart value. The difference amount is only accepted through UPI mode or QR Code scan or direct bank transfer. Such modification may or may not change the weight of the cart and will be added to your difference amount. You may refer our contact page for any such request here.

Our return and refunds policy is here.

We will offer warranty as per the respective company policy.

The warranty is active post your order dispatch and always available till the period mentioned.

For more about the warranty and how to avail it please visit this page here.

ORDER FAQ

Yes, you can add your 15 digit GST number during checkout below “BILLING DETAILS” section as shown below :-

Gst

Yes, your payment is 100% secure.

We use Easebuzz payment gateway for payment. Easebuzz payment gateway is PCI DSS compliant and secured transaction information by encrypting personal information, such as credit/debit card details, to guarantee that information is transferred securely between a consumer and the transaction processor. To understand more about the payment flow, you may visit here. You may also read about Easebuzz Payment Gateway here.

More about the payment process please visit here.

Following modes are available through the payment gateway and will also be updated from time to time:-

  1. UPI,
  2. Credit Cards – Visa, Master Card, Rupay, Maestro, other Domestic and International Cards such as Amex, Diners, etc.,
  3. Debit Cards,
  4. Net Banking all banks,
  5. Wallets,
  6. IMPS, RTGS, NEFT

Other modes available are Direct Bank Transfer via ICICI Bank – Network Associates, A/c: 031005009376 and IFSC: ICIC0000310.

Cash on Delivery may be available at some pin codes.

Before processing cash on delivery, we will call to confirm availability before dispatch.

You can refer to our terms and conditions page here.

From time to time we may run offers for increasing our sales. This will appear in the SPECIAL OFFERS section of the HOME PAGE.

If we don’t run any offers, it means the prices mentioned are the best we can offer.

We will never transfer your personal details to any third party except for shipment of your order.

For more about our privacy policy, please visit here.